Sprout Social

Customer-focused social media management tools

Sprout Social is a social media management platform designed to monitor social engagement and connect with customers online.

Notes:

Plan and publish posts across several social media platforms with a visual calendar
A unified customer support inbox with filter and sorting features
Assign tasks to team members, approve content before it’s sent, and track message threads
Manage reviews and reputation across Facebook, Google My Business, and Trip Advisor
Smarter publishing automation tools to optimize your engagement
Compare competitors’ performance on social and analyze industry trends
Track brand-relevant conversations and gather key customer insights
Analyze your ROI and KPIs with visual data and dashboards